DOLPHINARIS REPORTS ABOUT THE COVID-19

14th March, 2020.- All of Dolphinaris dolphinariums maintain normal operating hours in all our tours, and welcomes the community to maintain the highest level of safety and well-being for our staff, specialist, and guests.

Dolphinaris is a national and international destination and certified by The American Humane Conservation program ,is required to maintain a tiered preparation and response plan for disease outbreaks, up to and including those which reach a pandemic level. This plan includes both short and long-term protocols.

Rigorous cleaning and disinfection processes obeying international guidelines had been reinforced as the awareness of COVID-19 heightened.

The health and well-being of our guests, staff, specialis, tand the community is a top priority, in an abundance of caution.

What Dolphinaris is doing to maintain the health of our guests, specialists, staff from COVID-19, commonly known as coronaviruses?

• We continue to implement preventive measures following your recommendations a​ nd the suggestions of our healthcare teams.
• We are monitoring the situation closely and keeping up to date with reports and updates from the authorities.
• We adhere to the cleaning standards suggested by the authorities with important disinfection procedures.
• We have installed additional hand sanitizer stations.
• Regular employee training and reinforcement
• Defined cleaning and disinfection cycles frequent in specific areas

Will Dolphinaris close or operate differently?

So far, we are not planning any closings or changes to our service hours or any tour.

Can dolphins be impacted by COVID-19?

There are many coronaviruses affecting humans and animals, but these are different. In its current form it is a human infection with no evidence that it can be transmitted to animals.

The animals in our care and their health are our top priority.

We follow strict guidelines for their care and wellbeing, and we are closely monitoring the health authorities for any updated information on COVID-19.

To date, the authorities have not received any reports of pets or other animals becoming sick with COVID-19 and there is no evidence.

It is always a good idea to wash your hands after touching pets or other animals, regardless.

What are you doing to protect your animals from this virus?

Dolphinaris has implemented multiple precautions against the spread of infectious disease, including heightened hygiene and sanitation procedures, continually cleaning and disinfecting frequently touched places.

It’s also important to remember that there is no definitive evidence that the virus has made Dolphins or any animals ill, or been passed from people to animals.

As precautionary measures, the Secretary of Public Health and the WHO recommend:

• Stay home if you are sick
• Wash your hands with soap and water frequently for at least 20seconds
• Follow proper respiratory recommendations for coughing
• Avoid close contact with people who are sick
• Avoid touching your eyes, nose and mouth with your hands without washing.